Refund Policy

Tristate Bedbug Dogs LLC is committed to providing high-quality bedbug extermination services. However, we understand that circumstances may arise where a refund may be necessary. This policy outlines our refund procedures.

Refund Eligibility

Refunds will be considered in the following circumstances:

Non-Performance: If we fail to provide the agreed-upon services within the specified timeframe for reasons within our control.

Force Majeure: In cases of unforeseen events beyond our control, such as natural disasters or government restrictions, that prevent us from providing services.

Refund Procedures

Notification: If you believe you are eligible for a refund, you must notify Tristate Bedbug Dogs LLC in writing within [number] days of the completion of the final service or the occurrence of the qualifying event.

Investigation: We will investigate to determine the validity of your refund claim. This may involve inspecting the treated area, reviewing service records, and communicating with you to gather additional information.

Decision: Following the investigation, we will notify you of our decision regarding your refund claim. If your claim is approved, we will provide details on the refund amount and processing method.

Refund Amount

The refund amount will be determined based on the specific circumstances of your case. In general, refunds will be prorated based on the services not provided or the portion of the treatment that was ineffective.

Refund Processing

Refunds will be processed within 7 business days of the approval of your claim. The refund will be issued to the original method of payment used for the service.

Additional Considerations

Refunds do not apply to services that have been partially completed or accepted by the customer.

Refunds do not cover any incidental expenses incurred by the customer, such as lost wages or relocation costs.

Tristate Bedbug Dogs LLC reserves the right to modify this refund policy at any time. Any changes will be posted on our website.

By using our services, you agree to be bound by the terms of this refund policy.